DEVOLVING POLICING TO THE WELSH ASSEMBLY.
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| I was a police officer for 30 years, serving in the
Metropolitan Police and then in Merseyside where I took
up the post of Assistant Chief Constable, thus becoming
the highest woman officer in the United Kingdom. After
leaving the police, I became a Flintshire Councillor and
was nominated to represent FCC as a member of the North
Wales Police Authority (NWPA) . This was a challenging
role as I was really the only member who knew how a police
force worked particularly as I had headed a Personnel
Department and more importantly Complaints and Discipline
Department for over three years. As a former police officer,
I was horrified, that despite numerous and serious complaints
against the senior team, not one investigation was allowed
to take place in my four years as an Authority member.
This situation led to loss of confidence in the impartiality
of the police and their Police Authority (PA). |
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An Authority's major functions are to
run an effective and efficient force and to monitor
how complaints are dealt with. The PA is also the only
body with the statutory task of disciplining the force's
senior officers. A PA is part of tri-partite arrangement
between Home Office, and Chief Constables. (Her Majesty's
Inspector of Constabulary is to a lesser extent part
of the power-sharing scenario and are mostly retired
chief constables paid to advice Home Office.) Sharing
responsibility for policing means than no one is actually
accountable for mismanagement or poor administration
or for errors. I accept that I have only worked for
one PA and,served on the North Wales P A, but I believe
that the PA system is deeply flawed and PAs see protecting
its chief officers.
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Any criticism is made with a view to
being positive, not negative as I am more interested
in ensuring that Police Authorities become more accountable
and responsible for their actions. Generally, PA's do
not have enough knowledge of how forces operate and
therefore happily accept all that they are told by senior
officers.
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I do not think that JP' s, some Masons
are best suited to be members as there is always a very
close link between the police and the magistracy. Finding
the idea individual to serve on a Police Authority is
not going to be easy. Training may assist.
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Chief Constables are enormously powerful.
The operational role of a chief officer cannot be challenged
easily, if at all. Home Office can require a Chief Constable
to resign but it is a rarely used power.
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The PA sets the police precept and the
local authority merely collects it with council rates.
The Chief Constable of North Wales threw down the challenge
though the press the year before last, that unless the
public was prepared to increase its contributions, no
guarantee could be given that he would be able to provide
an effective service. A poll held by a local paper gave
a majority of people prepared to increase local rates.
His Police Authority meekly acquiesces to the CC's demand
,yet could give no guarantee that the public would
see any improvement in services. Last year, the
exercise was repeated.
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North Wales policing costs have rocketed
in the past six years and it is for the PA to determine
what is needed and not for a begging bowl approach
by a controversial chief constable through the press.
This sets a dangerous precedent, as confidence will
be lost when promises are broken.
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| Mostyn dock is a private port in North Wales. It is
given 24hour protection by a Ports Unit of police officers.
How much this operation costs the NW taxpayer as well
as Home Office and how many officers work there is withheld,
even from the local AM. |
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South Wales ports and Southampton use
private security firms paid for by the Port Authorities.
Why should North Wales need to employ the more expensive
police resource? This sort of anomaly could be challenged
by the Assembly to ensure consistency across all four
forces and Police Authorities should be asked to justify
such varied approaches to port security.
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In 1998, the Association of Police Authorities
suggested that the criterion for senior officer selection
needed radical overhaul. Recently, Home Office indicated
dissatisfaction with some of its senior police personnel
and controversial proposals have appeared in the press
such as calling for performance related pay, more money
to command particularly difficult areas and even recruiting
senior officers from abroad. None of these proposals
will be effective unless the force's ruling body is
more up to the job. Policing needs to be looked at in
the round; what are the messages coming from Home Office?
How impartial is the Inspectorate, are chief officers
good managers and do PAs monitor their forces or are
they just cosy Chief Constable Supporters' clubs? Evidence
shows that support for senior officers takes precedence
over impartial governance.
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| The quality of statistics leaves much to be desired. |
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Every force should compile and publish
much more data on performance and staffing issues; gender
balance data, record of internal grievance procedures,
discrimination and harassment claims both for police
and civilian staff. Sickness rates and the number of
medical retirements should also be available as these
statistics are useful tools to determine the health
and morale of a work force.
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The cost of internal grievances and compensation
should be calculated and fully available to the public.
(Identity of individuals could be safeguarded).
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Again, in 1988, the Association of Police
Authorities admitted the subject of data collection
was topical but it had no plans to instigate a central
collection of these figures. The lead body for Police
Authorities are not pressing for radical change and
that is worrying.
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Home Office have continually ducked the
data dissemination issue and extensive correspondence
I'd had with the Permanent Secretary has been inconclusive.
It's very clear that gender balance data is not going
to be released. The Welsh Assembly could do things differently.
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The Welsh Assembly should ensure that
all statistics; those of a personnel nature as well
as robust details of crimes committed and clear up rates
must be published regularly. The cost of civil actions
is published quarterly, why not the cost of medical
retirements too?
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As the Assembly has responsibility for
equal opportunity matters across Wales, devolved policing
would finally mean that officers and civilians could
enjoy the benefits of the Assembly's commitment to equality
opportunities policy across Wales. Compilation of this
data-would provide insight into how forces treat their
most valuable staff and help to ensure fair treatment
and thus, better staff retention.
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As approximately 75% of a force budget
goes into salaries and retirement pensions, looking
after serving police and civilians is vital. Why staff
leave the service should be monitored carefully by PAs.
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The cost of police retirement pensions
places a huge and growing annual burden on Police Authorities
as no central fund exists. Home Office deliberated for
three years on a new means of resolving the pension
crisis but failed to find a solution. On a smaller scale,
perhaps new ways can be found within Wales to look again
at the problem?
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I turn now to the weaknesses to be found
within the administration of most Police Authorities,
certainly the NW PA.
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| LEGAL ISSUES. |
| The Clerk is both the legal adviser to the Authority
and its Monitoring Officer. This produces a potential
conflict of interest. |
| The Clerk is the'main provider of legal advice to a
mainly lay membership and yet if the advice is wrong or
mischievously applied to produce a particular result,
then how can the Monitoring Officer deal with any alleged
subsequent impropriety brought that have resulted from
actions taken by the PA. |
| In reality, Police Authority members are untouchable
and cannot be called to account either in person or as
a member of the Corporate PA body. I know of no mechanism
that can challenge let alone punish inappropriate collective
behaviour of the ruling body of a police force. This unhealthy
situation must be corrected. |
| Two cases of which I had personal knowledge as a member
of the North Wales Authority make various points about
bad practice by that Authority. The full concerns of how
the Authority operated were contained in a 19-page report
that the four Labour Councillor members sent to the Home
Secretary in 1997. The Chief Constable was withholding
information, senior officers were ignoring proper complaints
protocols and the public had no chance of impartial treatment
of complaint against senior officers. The PA happily accepted
verbal reports from chief officers and challenged nothing. |
| The former Chief Constable paid for legal advice in
an attempt to have us removed from the Authority, as we
were becoming a nuisance. He was told that as we had broken
no rule we could not be removed and seeking legal advice
was ill advised. Nevertheless, the Corporate PA made no
objection and simply acceded to the squandering of several
thousands pounds on fees that achieved nothing. |
| Home Office sent our report straight to the Authority,
stating it was a matter for the Authority itself! The
report infuriated colleagues and members and the Police
Federation berated the Cllrs. in the force newspaper. |
| I believe that the Minister responsible for policing
in the Welsh Assembly would have at least listened to
genuine and well-documented concerns. Mechanisms should
be put in place to ensure effective resolution of all
such further similar complaints. |
| Example one involved a detective constable who took
civil action against his force for malfeasance and falsifying
his yearly appraisals. the action took eight years at
what overall cost in legal fees, one can only guess. |
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The CC preferred to give verbal up-dates
on the progress of this serious civil action. The acquiescence
of PA members to this illustrates the weakness of the
current system. Finally, when a court date was close,
the Authority was given eight pages that had to be read
within minutes during the meeting and then it was collected.
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As the ex-officer's case was strong and
the CC was soon to be called before the presiding judge
to explain why vital papers had gone missing from force
HQ, it seemed sensible to settle and spare the
public further cost.
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On this occasion details of the settlement
was published. The taxpayer footed the entire bill of
£107.000 as the force insurers refused to pay. Because
of the way that information was imparted to the Authority,
it was not clear at the time of agreeing to settle that
the force insurers were not prepared to meet any of
the substantial costs.
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No one pressed for the reason why the
force insurers were allowed to escape financial responsibility!
The Authority should have been briefed by a proper report
served within the normal committee papers time scales.
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The PA sought no inquiry into how police
impropriety had led to this large legal settlement and
as a result no lessons for the future were leaned. Such
capitulation should have galvanised the PA into seeking
a disciplinary review.
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Could the Welsh Assembly have intervened
and lessened the impact of a long delayed civil action?
Under a devolved policing arrangement, a process for
close monitoring of legal actions could be instigated.
Provisions should be made to allow exploration of early
settlements option to avoid excessive legal bills that
are invariably settled.
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The District Auditor was and remains
powerless to intervene and his role is confined to looking
into events after settlement. This is inept and unsatisfactory
particularly as any criticism of PA administration is
merely reported only back to the Authority and not made
public.
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The Auditor General will take over the
police auditing function in 2005 and I trust this unacceptable
situation will be addressed.
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The next case highlights many more weaknesses
in the Police Authority administration in North Wales.
A Police Authority can treat an employee unfairly and
each PA member is protected from any redress by anyone
or other agency, apart from using the unwieldy industrial
tribunal system.
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PA members can show bias and lack of
duty of care and yet can continue to sit as JPs or go
on to hold other important public office regardless
of how poorly they have conducted themselves as Authority
members.
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One reason why Labour Councillors wrote
to Home office was over their concern with an unacceptable
conflict of interest between the function of Head of
Legal Services, (HLS) who was also legal adviser to
and employee of the Police Authority, (not the Chief
Constable) and a division of loyalty.
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HLS routinely advised the chief officers
of legal matters relating to defending the force from
civil actions and advised the PA about complaints from
the public made against the senior officers. Note, that
the PA is the only Discipline Authority for ACPO ranks.
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None of the many complaints from the
public over the behaviour of senior officers ever led
to a formal investigation. Head of Legal Services and
the Clerk to the PA were performing their gate keeping
roles well. The Clerk, who was also the Chief Executive
of Anglesey lost credibility when it was finally revealed
that he was under investigation by the NWP Fraud Squad.
This important fact should not have been withheld from
members, as it was material to how he performed his
job. He quietly resigned. It was little wonder that
no complaint against senior officers was ever investigated!
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Cynical comment abounded that the Clerk
would not wish to rock any boats as Monitoring Officer
whilst he, himself was under investigation by the force,
whose PA he briefed.
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Moving on, in January 1999, the HLS sent
a sensitive report detailing civil actions against the
force to the Authority without having the contents cleared
by the chiefs. She was doing her job in this instance
and was entitled to act as she did. She was immediately
served with a memo that was a technical constructive
dismissal. Her job description was changed and several
staff she had commanded was removed. Both her roles
became vulnerable.
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She sought my advice on the premise that
as I was her employer i.e. member of the PA. Visiting
me was seen as treachery as I was not a compliant PA
member. The CC commenced an investigation on how she
worked and she was duly suspended followed by steps
to discipline her. One charge stated that she had visited
my house and handed over confidential documents. No
one asked me for a statement and in the circumstances,
that particular charge could not have been sustained.
She duly lodged an internal grievance procedure against
the Chief for harassment. She had not pursued her constructive
dismissal hoping to mend fences with senior officers.
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A Grievance panel chaired by the PA Chair
was convened. The Chair was a serving JP and holder
of some position in magistracy circles, who should have
respected impartiality. The Panel dismissed her grievance
against the Chief Constable. The PAs refusal to support
its own employee was a grave and flawed decision. It
flew in the face of a recommendation of an independent
consultant, employed by the Authority to assess the
facts of her case. The adviser wrote that she had a
strong case and the matter should be resolved and quickly
in her favour.
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With her dismissed internal grievance,
suspension followed in September or November 1999. Until
the affair was finally settled in August 2002, she was
on full pay and furthermore, others had to be employed
to perform the HLS role in her absence.
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Could the WA ensure a speedier conclusion
to this sort of internal personnel dispute at large
public expense?
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Her union commenced legal action on her
behalf and HLS reported sick which made it impossible
to put her before a Discipline Panel. How it could be
perceived that she could obtain justice when the "Grievance
Panel" had shown such bias by "'siding with the Chief
Constable: desperate to get rid of her because of the
"leaked " report and her visit to me is not known? The
PA closed ranks and as they knew much of the case against
her before the hearing, placed HLS in an impossible
position. For reasons of his own, the Clerk did nothing
to redress this unacceptable situation. Yet again, the
District Auditor was powerless to intervene despite
escalating legal fees and on-costs.
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£9000 was spent for the report recommending
that her conduct warranted recourse to discipline.
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The full cost of legal fees and settlement
is not known and she was given a confidential settlement
in August 2002. I believe I precipitated this climb-down
when I queried how the charge of visiting me was provable
without a statement from me. Suddenly, she was instructed
to return to work by fax although it was not clear if
all discipline had been dropped. This confidential settlement
was announced in August 2002 and her union withdrew
the IT proceedings. She had been suspended for over
20 months on full pay and the PA had seemingly indulged
in a costly and indefensible vendetta.
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The Auditor General for Wales has criticised
confidential settlements and the Assembly has supported
his stance. As policing is not devolved, the WA has
no power to prevent PA's from using them.
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This travesty raises many questions.
The Chair who ignored the advice of an independent assessor
still sits as a JP. Is the public entitled to know not
only that he showed her no duty of care~,but also seems
susceptible to corporate/personal bias?
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| I wrote to the Lord Chancellor and sought his advice
over the questionable extremely biased actions of the
JP chair. His lordship replied in person but it was a
Home Office matter and not one for his adjudication. A
Home office official duly wrote, "Dear MR Halford, This
is outside our jurisdiction you should lodge a complaint
with the police." |
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A "how to complain" leaflet was obligingly
enclosed. Thus, an employee is suspended to oblige the
former Chief Constable who wanted to terminate the employee's
contract for actually doing her job properly. She suffered
stress and humiliation and no member is held OR CAN
BE HELD TO ACCOUNT.
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The Clerk cannot and surely will not
investigate himself. I complained to the Law Society
about his conduct but failed too. The Law Society stated
that it has no authority to adjudicate over the correctness
or otherwise of the quality of the legal advice. I was
advised to place my grievance before the PA, as it was
their duty to call their Clerk to account. As the Clerk's
function is to advise and monitor the actions of the
PA, it was disingenuous, in fact insulting of the Law
Society to have suggested this pathetic action!
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No PA could really question the Clerk
as it is on his/her advice that the PA acts. A .PA can
call for and in fact did use outside legal advice. However,
only if a member were well versed: in police procedures
would a member have the courage to challenge the Clerk's
advice to the Authority.
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The majority could simply out-vote any
challenge to the Clerk's advice. The jointly held Monitoring
Officer/Legal Adviser role makes is virtually impossible
anyway.
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The Clerk was dreadfully compromised.
He had worked with HLS as an equal and thus would have
himself been party to events that led to her facing
discipline. He led on handling the discipline issues
and was the contact with her union representative. He
used the same law firm to advice him on discipline against
HKLS that had advised HLS on her other force/civil action/complaints
against senior officers.
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With such multi-faceted conflict of interest
the chance of a just and fair outcome was negligible.
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The maligned DC case cost NW taxpayers
£107.000. The full costs of the 21-month suspension
of the HLS are unknown but the bill could exceed a million
pounds. PA-members who are "untouchable" denied HLS
care or support.
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Both cases were the subject of verbal
reports to the PA. The practice of accepting verbal
reports from senior officers when matters are sensitive
or potentially embarrassing to the force: and that are
not even properly minuted, gives scope for poor administration
and leaves public and PA employee without proper protection.
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Confidentiality clauses are unacceptable
to the Auditor General in Wales and yet are commonplace
in policing circles. No lessons seem to be learned and
bad management both by senior officers and Police Authority
goes unchallenged. A PA behaved with bias and because
of lack of documentation and secrecy, the cycle of non-accountability
will be perpetuated.
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It is against the public interest that
this state of affairs is tolerated.
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Local Authorities do not use verbal reports
to brief their committees. The WA could outlaw this
practice.
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I repeat, there is no current means of
challenging the decisions of a PA. The Local Government
Ombudsman states he has no locus. Home Office will not
interfere in the decisions of a PA and the Lord Chancellor
has decreed that PA's are the responsibility of Home
Office. Home office have stated that any complaint must
be raised with the police under the Complaints Procedure
and twice now have refused to involve itself in PA business.
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PA must be accountable to some agency.
The District Auditor's report in the HLS affair should
be publicised. The public should know why unquantifiable
amounts of money are being spent on legal fees &
confidential settlements.
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No "force" or "Authority" has an intrinsic
rightness or moral ascendancy and devolving policing
to the WA could redress this serious weakness in transparency
and accountability.
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With policing devolved, the Assembly
should become that accountable body. The WA could work
with the Auditor General to ensure there is openness
and proper scrutiny of PA actions. Where a PA acts with
bias, its members should not be free to operate in other
spheres of public influence.
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The Assembly could request updates on
internal staff disputes and review costs of such disputes
as a means of encouraging fast track litigation. Delays
are always costly.
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Forces should not use the same external
law firms continually and never where there is the risk
of conflicting advice. Consideration should be given
to changing them and have a tendering procedure.
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The Monitoring officer role must be made
truly independent with the incumbent of sufficient experience
and status to perform the role.
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As stated, the Assembly should demand
the publication of a full range of statistics. Wales
could lead the way by ensuring that these statistics
are regularly available, thereby providing comparisons
in performance between forces.
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All PA members should publish their contact
details and level of remuneration received. PA members'
statement of interests should be widely published and
available on the Internet and in libraries.
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Selection of PA' members under the Home
Office appointments scheme should be consistent and
serving members should be interviewed, when seeking
re-appointment again and should not given preferential
treatment over new applicants.
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OPERATIONAL control must remain with
the chief officer but there must be greater clarity
over clear up rates, crimes recorded and targets achieved.
What is considered "successful" should be capable of
definition.
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The role of the HMI needs to be properly
costed. Is this function needed in Wales in the WA assumes
a policing responsibility.
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The WA should be able to cost not only
the audit function but also all policing activity to
ensure that across the board, value for money is achieved.
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There is duplication of joint funding
for drugs and alcohol programmes. Home Office funds
certain elements, as does the Health and Social Services
budget and I do not think there is any clear audit trail
as to who pays for what scheme or service. NWP fund
a drugs rehab programme of some description and it could
be argued that the public is paying twice. Once for
the ever-increasing police precept and again in its
taxes. The WA must give taxpayer value for money in
these jointly funded initiatives.
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Devolved policing will question the need
for 42 Welsh MPs. Some are necessary but an AM and an
MP per constituency is not sustainable particularly
as the Welsh Assembly has taken over most of the work
of Welsh M's.
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Obj. One funding will soon be exhausted
and projects such as the Wales Millennium Centre and
Botanical Gardens will increase budgetary demands. Therefore,
some relief to the taxpayer in cutting back on an underused
tier of government in Wales would ease the financial
burden.
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| I believe that the case to devolve policing to the Welsh
Assembly is strong and is sensible as Local Authorities
play an important part in crime prevention. For the Assembly
to pay so much towards policing in Wales and publish reports
in its name for which it is not responsible is counterproductive. |
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